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@lakshmanshekhawat
Process developer specializing in cash application and order-to-cash operations for financial services.
I am a results-driven Process Developer with over seven years' experience in cash application and order-to-cash processes, focused on driving operational accuracy and efficiency in high-volume payment environments.
At Genpact I oversee cash application within SAP FICO HANA environments, lead project transitions completed within tight three-month timelines, and mentor teammates while implementing training programs that improved onboarding efficiency and team performance.
Previously at Infosys BPM I led hiring and development, audited escrow accounts and daily transaction samples, optimized workflows to reduce unapplied cash and processing time, and received recognition including a Gold Award in 2024.
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Work history, roles, and key accomplishments
Genpact India Private Limited
Jan 2024 - Present (1 year 10 months)
Oversee cash application within Order-to-Cash, ensuring accurate payment allocation and bank statement reconciliation; led new project transitions within a three-month timeframe and implemented training programs to improve onboarding and team performance.
Infosys BPM
Jan 2018 - Jan 2024 (6 years)
Led hiring, training and quality assurance for cash processing teams, audited transaction volumes to reduce discrepancies, and managed escrow account reviews and multi-channel payment processing to improve accuracy and compliance.
Degrees, certifications, and relevant coursework
Master of Commerce, Business Administration
Completed a Master of Commerce in Business Administration focused on finance-related subjects relevant to cash application and reconciliation.
Software and tools used professionally
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