HASEENA SHAIK
@haseenashaik
Finance Operations and Procure-to-Pay leader driving vendor master data, AP payments, and KPI-driven process excellence.
What I'm looking for
I’m a results-driven Finance Operations professional with 10+ years of experience across Accounts Payable, Vendor Master Data, and Procure-to-Pay processes. At TCS, I lead Vendor Management operations across 14 countries, govern vendor master data with strict controls, and serve as the primary contact for Accounts Payable and vendors—resolving invoice-related system issues while driving SLA/KPI performance.
Previously, as a Senior FinOps Specialist – AP at Amazon, I managed global payment rejection operations and partnered with Corp FinCoM, Vendor Master Data, Procurement, and Treasury to address bank detail, address, and currency mismatches—using analysis and reporting to reduce failed payments. I’ve also delivered end-to-end Accounts Payable operations and investigation/payment workflows at Parexel and Genpact, supported by quality audits, process optimization, and strong stakeholder management, earning Bronze Awards and High Performance Culture Awards.
Experience
Work history, roles, and key accomplishments
Led vendor management (VMD) operations across 14 countries, managing a team of 7 associates and ensuring vendor master data governance for creations, updates, and deletions. Drove SLA/KPI performance, resolved invoice-related system issues, and coordinated audits and process updates to maintain compliance and data quality.
Managed global payment rejection operations across multiple verticals, performing deep analysis of payment failures tied to bank details, address discrepancies, and currency mismatches. Achieved resolution targets within 15 working days, performed quality control audits on peer transactions, and contributed to process improvements that reduced failed payments within defined timelines.
Owned end-to-end Investigator Payment Operations (IPO), including fund setup creation, invoice processing, and final payment initiation as IPO Lead for assigned projects. Created and maintained fund setups, handled complex manual invoice processing (e.g., Argentina), and consistently delivered with zero escalations while coordinating study deliverables.
Managed end-to-end Accounts Payable operations, including invoice processing and resolution of business queries in coordination with Group AP teams. Processed 250–300 invoices daily, handled EDI processing and AP Workbench investigations (held invoices/RTV), and earned two Bronze Awards at Genpact for high-quality performance and process growth.
Education
Degrees, certifications, and relevant coursework
Acharya Nagarjuna University
Master of Commerce (M.Com), Commerce
Earned a Master of Commerce (M.COM) degree from Acharya Nagarjuna University in 2009.
Acharya Nagarjuna University
Bachelor of Commerce (B.Com), Commerce
Earned a Bachelor of Commerce (B.COM) degree from Acharya Nagarjuna University in 2006.
CA PE II (Group II)
CA PE II (Group II), Chartered Accountancy
Completed CA PE II (Group II) including Articles training.
Availability
Location
Authorized to work in
Job categories
Skills
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