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lakshay User

@lakshayuser5

Full Stack Engineer at KocharTech building MaxAI’s multi-tenant chatbot and production SaaS platforms.

India
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At KocharTech, I built the RAG backend for MaxAI, a multi-tenant AI chatbot SaaS. A regex preprocessor lets simple turns skip the LLM, handling about 40% of turns while cutting latency by about 30% and token cost by about 25%.

As a Software Development Engineer Intern at KocharTech, I owned WorkMax’s core compliance workflow, built from scratch as eight NestJS microservices and deployed across more than 10 teams. I also built an evidence-collection pipeline that cut audit-cycle effort from about three days to under four hours.

For a freelance client, I built BookMyVibe, an event-ticketing platform for the Canadian market that has processed CA$50K in sales. I used Redis seat locks and an idempotent payment flow to prevent double-booking during on-sales.

Experience

Work history, roles, and key accomplishments

KO
Current

Software Engineer (SDE-1)

KocharTech

Jun 2026 - Present (4 months)

Built the RAG backend for a multi-tenant AI chatbot SaaS, adding a regex preprocessor that handles ~40% of turns and cut latency ~30% and token cost ~25%. Gave each tenant its own PostgreSQL database with automated provisioning and cached per-tenant Prisma clients, running 12+ live tenants.

KO

Software Development Engineer Intern

KocharTech

Jun 2025 - Jun 2026 (1 year)

Owned the core compliance workflow for a multi-tenant GRC platform, built as 8 NestJS microservices with cron and webhook alerts, in production across 10+ teams. Built an evidence-collection pipeline that cut audit-cycle effort from ~3 days to under 4 hours, and built Minutes Max with FastAPI and Microsoft Graph.

BO

Freelance Full Stack Engineer

BookMyVibe

Apr 2025 - May 2025 (1 month)

Built a live event-ticketing platform for a client in the Canadian market as the sole engineer, handling architecture, development, deployment, and monitoring. The platform has processed CA$50K in ticket sales, with TTL-based Redis seat locks and an idempotent payment flow preventing double-booking during on-sales.

Education

Degrees, certifications, and relevant coursework

LU

Lovely Professional University

Bachelor of Technology, Computer Science and Engineering

2022 -

Activities and societies: Dean's List (top 10%), 700+ LeetCode problems, 2nd of 40+ teams at Hack The Earth

Pursuing a Bachelor of Technology in Computer Science and Engineering, with expected graduation in May 2026. Recognized on the Dean's List (top 10%) and solved 700+ LeetCode problems.

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