Open to opportunities

Lake User

@lakeuser

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Experienced operations manager with a strong background in logistics.

United States

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What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth and development.

As an operations manager with over five years of experience, I have successfully implemented training processes and risk management plans that have significantly improved operational efficiency. My role at Hands Of Care involved overseeing daily operations, ensuring compliance with safety protocols, and training new hires on standard operating procedures.

In my current position as a site supervisor at Garda World, I am responsible for managing schedules, payroll, and guard performance, while also providing training and support to ensure operational satisfaction. My experience as a Class A CDL driver has further honed my logistical skills, allowing me to effectively coordinate transportation and delivery operations.

Experience

Work history, roles, and key accomplishments

Current

Class A CDL Driver OTR

Current

Vision

Aug 2021 - Present (3 years 11 months)

Operated Class A CDL vehicle to transport goods and materials safely and efficiently, ensuring on-time delivery and maintaining accurate records of daily activities. Performed pre-trip inspections and communicated effectively with customers regarding delivery schedules and any issues.

Vehicle Operation On Time Delivery Record keeping Load Securing

Current

Site Supervisor

Current

GardaWorld

Feb 2023 - Present (2 years 5 months)

Responsible for overseeing site schedules, payroll, attendance, and guard performance. Coaches, counsels, and issues corrective actions as needed, while also communicating with site clients to ensure operational satisfaction.

Team Management Payroll Management Client Communication Training And Development Rapid Response Report Writing

Operations Manager

Hands Of Care

Jul 2018 - Aug 2023 (5 years 1 month)

Implemented new staff training processes, incentive programs, and career advancement initiatives to support high performers and management trainees. Developed and implemented a comprehensive risk management plan to mitigate potential operational risks, while managing daily operations of a large-scale industrial site.

Staff Training Risk Management Operations Management Logistics Coordination Data Analysis Leadership

CNA/Caregiver/Psych Tech

Uni-Kenner, LA

Jun 2009 - Aug 2021 (12 years 2 months)

Provided direct patient care, including bathing, dressing, feeding, and assisting with mobility, while monitoring vital signs and reporting changes to nursing staff. Assisted with medical procedures and maintained a clean, safe environment for patients, documenting information accurately in electronic health records.

Patient Care Vital Signs Medical Procedures Assistance Electronic Health Records Care Plan Development Group Therapy