Larissa K Carvalho

Handled inbound and outbound telemarketing calls, mediating conflicts through chat, voice, and email. Developed strong communication skills while addressing customer inquiries and issues.

Provided inbound telemarketing services, assisting customers with inquiries and promoting services. Enhanced customer satisfaction through effective communication.

Engaged in inbound telemarketing operations, addressing customer needs and providing information about services. Strengthened skills in customer interaction and support.

Responsible for daily report preparation, risk management, and vehicle monitoring. Provided technical support and public service, enhancing operational efficiency.

Managed sales and maintenance of electronic devices and accessories. Provided technical support and organized inventory, ensuring customer satisfaction.

Responsible for selling clothing, jewelry, and accessories. Managed inventory and cash register operations, ensuring a smooth sales process.

Pursued a Bachelor's degree in Biotechnology, focusing on the principles and applications of biological systems and organisms in technology.

Studied Law with a focus on legal principles, systems, and practices, although the degree remains incomplete.

Completed high school education, acquiring foundational knowledge and skills necessary for further education and professional development.