Open to opportunities

Soribel Zc

@soribeldelacruz

Message

I consider myself a proactive person, an excellent team player, well-organized, and above all, responsible.

Dominican Republic

Message

What I'm looking for

I am seeking a position that allows me to grow professionally while leveraging the skills and tools I have developed over the years working in the logistics sector.

I consider myself a proactive person, an excellent team player, well-organized, and above all, responsible. I am seeking a challenging and dynamic position to continue gaining experience and expanding my knowledge, and I am fully committed to contributing with dedication and enthusiasm.

Experience

Work history, roles, and key accomplishments

Current

Ocean Customer Support

Current

UPS

Nov 2022 - Present (3 years 2 months)

Full coordination of the logistics cycle: space bookings, issuance of HBL, ISF, AMS, ICS2, and all other shipping documentation.
Management of payments to shipping lines and suppliers, as well as invoice control.
Coordination of inland transportation.
Management of complete import processes for FCL and LCL shipments.
Oversight and management CargoWise 1

Logistics Export Controls Export Documentation Compliance Export And Import Authorization Records Logistics Operations Import Export Import

Customs Agent

UPS

Feb 2022 - Aug 2022 (6 months)

Handle reports of maritime and air shipments arriving in the Dominican Republic.
Manage permits through the DGA platforms (VUCE and SIGA).
Request payment of applicable charges for arrived shipments (storage, inspection, and other related services).
Provide customer service regarding their cargo.
Coordinate land transportation for the delivery of goods.
Invoice shipments.

Logistics Coordination Logistics Operations Customer Service Customer Support

Ocean Customer Support

UPS SCS

Coordinated full logistics cycle for ocean shipments including space bookings, issuance of HBL/ISF/AMS/ICS2, cargo tracking, pre-alerts, and payment management to carriers and suppliers to optimize delivery times.

ISF AMS Shipment Tracking Logistics Coordination CargoWise

Customs Agent

UPS SCS

Handled maritime and air import shipments, managed permits via DGA platforms (VUCE, SIGA), coordinated inland transport, and produced clearance-to-consumption and client shipment reports to ensure timely customs release.

Customs Clearance VUCE SIGA CargoWise FCL LCL Imports Microsoft Excel

Education

Degrees, certifications, and relevant coursework

Universidad Autónoma de Santo Domingo

Bachelor's Degree in Economics, Economics (Customs and Foreign Trade specialization)

2019 -

Pursuing a Bachelor's Degree in Economics with specialization in Customs and Foreign Trade, including coursework and practical training in customs procedures and logistics.