laila algunaid
@lailaalgunaid
I support advertisers and build effective recruitment and HR operations.
GermanyWhat I'm looking for
At Concentrix in Germany, I support advertisers and agencies across phone, chat, and email, providing pre- and post-sales support for self-service advertising products while resolving issues and maintaining customer satisfaction.
I've also supported recruitment, onboarding, HR records, contracts, timesheets, leave tracking, staff orientation, and HR systems for the Norwegian Refugee Council, Yemen Al-Khair for Relief and Development, and Life Makers Meeting Place Organization. My experience includes candidate sourcing, interview coordination, recruitment administration, and employee support.
Experience
Work history, roles, and key accomplishments
Provide support to advertisers and agencies (SMBs) for various queries via phone, chat, and email. Offer pre- and post-sales support for self-service advertising products and escalate client issues to appropriate groups for resolution.
Education
Degrees, certifications, and relevant coursework
Sana'a University
Bachelor of Science, English Language
2012 - 2017
Pursued a Bachelor of Science in English Language, developing strong communication and analytical skills.
Tech stack
Software and tools used professionally
Availability
Location
GermanyAuthorized to work in
Job categories
Skills
Interested in hiring laila?
You can contact laila and 90k+ other talented remote workers on Himalayas.
Message lailaGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
