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Kyrhine Asoy

@kyrhineasoy

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Customs administration graduate focuses in customs procedures, customer support, and logistics.

Philippines

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What I'm looking for

I seek roles in customs, import/export, or logistics where I can apply my customs brokerage experience, customer support skills, content creation, video editing, and SAP knowledge in a collaborative, growth-oriented environment.

I am a Bachelor of Science in Customs Administration graduate with hands-on experience in customs brokerage, import/export documentation, and logistics processes.

Through internships at customs brokerage firms, I reviewed and verified shipping documents, computed duties, and supported customs clearance while gaining practical knowledge of customs procedures and compliance.

I have remote customer support experience using Gladly and IBM Order Management System, and strong proficiency in SAP, Microsoft Office, Canva, and CapCut to support documentation, communication, and promotional efforts.

I am adaptable, a fast learner, and team-oriented, with proven customer service, organizational, and problem-solving skills demonstrated across academic roles and institutional marketing work.

Experience

Work history, roles, and key accomplishments

Student Assistant

Asian Institute of Maritime Studies

Sep 2021 - Jun 2025 (3 years 9 months)

Assisted prospective students through enrollment processes and managed student records, improving data accuracy and responsiveness across multiple communication channels.

Enrollment Data Entry Microsoft Office Email Communication Administrative Support Customer Service

Marketing Ambassadress

Asian Institute of Maritime Studies

Feb 2023 - Jun 2025 (2 years 4 months)

Promoted the institution to prospective students through presentations and outreach, coordinating events and increasing inquiries and visibility.

Public Speaking Outreach Event Coordination Presentation Marketing Student Recruitment Stakeholder Engagement

Customs Brokerage Intern

Mac-Nels Line, Inc.

Nov 2024 - Dec 2024 (1 month)

Reviewed and verified shipping documents and supported customs clearance processes, assisting in computing duties and ensuring timely processing of shipments.

Excel Bills Of Lading Logistics Coordination Data Verification

Customer Support Representative

Balsam Hill International

Oct 2024 - Nov 2024 (1 month)

Provided non-voice email and chat support for UK customers using Gladly and IBM Order Management, resolving order and delivery issues to maintain customer satisfaction.

Gladly Email Support Live Chat Customer Service Remote Collaboration

Customs Brokerage Intern

Nague Malic Magnawa and Associates Customs Brokers

Aug 2024 - Sep 2024 (1 month)

Performed data entry and filing of Single Administrative Documents (SAD) and assisted re-entry processes for customs clearance while liaising with customs officials.

SAD Filing Data Entry Microsoft Excel Customs Clearance Documentation Compliance

Education

Degrees, certifications, and relevant coursework

Asian Institute of Maritime Studies

Bachelor of Science, Customs Administration

Activities and societies: Marketing Ambassadress; Member, Philippine Society of Customs Administration Students - AIMS Chapter; Jayne Offermaria-Abuid scholarship student assistant

Completed Bachelor of Science in Customs Administration with coursework focused on customs laws, tariffs, import/export regulations, customs procedures, and logistics management; graduated August 2025.