RLRafael Lazona
@rafaellazona
Experienced customs representative with a strong logistics background.
PhilippinesWhat I'm looking for
With over eight years of experience in the Logistics and Customs Brokerage industry, I have honed my skills in customs operations and import brokerage. My journey began at APM Customs, where I currently excel as a Customs Representative and Import Coordinator. My meticulous attention to detail and process proficiency have allowed me to manage customs operations effectively, ensuring timely and accurate shipments.
Throughout my career, I have demonstrated exceptional communication skills, collaborating with trucking firms to guarantee expedited deliveries. My ability to empathize with clients has fostered positive relationships, enhancing customer satisfaction. I am adept at navigating complex scenarios, employing critical thinking to drive successful outcomes while maintaining operational efficiency.
Experience
Work history, roles, and key accomplishments
Customs Representative / Import Documentation / Logistics Coordinator
APM Customs Brokerage / Freight
Jan 2016 - Present (9 years 5 months)
Expertly managed customs and import operations with meticulous attention to detail and process proficiency. Excelled in communication skills, guaranteeing seamless coordination and prompt updates during shipment progression. Collaborated with various trucking firms to ensure expedited and delay-free deliveries.
Sales
Cazel Commercial
Sep 2014 - Present (10 years 9 months)
Demonstrated exceptional empathy and sympathy in client interactions, ensuring a positive and understanding sales environment. Employed critical thinking to navigate complex sales scenarios and drive successful outcomes. Mastered strategic planning to enhance business processes without compromising operational efficiency.
Customs Representative
Seaworth Int'l Freight, Inc.
Sep 2013 - Present (11 years 9 months)
Ensured meticulous attention to detail for all shipments, recognizing their critical impact on customer satisfaction. Prepared essential documentation and coordinated directly with Customs Processors to facilitate timely clearance.
Education
Degrees, certifications, and relevant coursework
Philippine Maritime Institute
Bachelor of Science, Customs Administration - Import Broker
Earned a Bachelor of Science in Customs Administration, focusing on import brokerage.
Datamex Institute Of Computer Technology
Undergraduate, Information Technology
Completed a semester in Bachelor of Science in Information Technology (BSIT).
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
Job categories
Interested in hiring Rafael?
You can contact Rafael and 90k+ other talented remote workers on Himalayas.
Message RafaelFind your dream job
Sign up now and join over 85,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
