Kylie User

Facilitated foreign currency exchange transactions via cash and card, ensuring accuracy and efficiency while adhering to financial procedures. Handled cash responsibly, maintained accurate transaction records, and assisted with daily bookkeeping.

Prepared a wide range of specialty beverages with consistent quality during busy periods. Handled cash and card transactions accurately using POS systems and managed high-volume phone orders and customer inquiries.

Assisted customers with product inquiries, price checks, and locating items, helping improve service flow on the sales floor. Replenished shelves and rotated stock to ensure accurate inventory and reduce expired-product waste.

Delivered prompt, attentive service by taking accurate orders and coordinating closely with kitchen staff. Processed payments quickly and accurately through the POS system and prepared beverages to support smooth café operations.

Prepared and served beverages while maintaining quality and speed in a fast-paced environment. Supported inventory management through restocking and organizing supplies, and ensured work areas were clean and aligned with hygiene standards.

Took on acting key holder duties after the manager's departure, supporting store opening/closing, daily paperwork/bookkeeping, and cash handling. Oversaw deliveries, inventory checks, and communication with head office regarding store needs.

Created and edited graphic content for the blog and social media using Canva. Researched and drafted creative articles related to Caribbean culture and supported layout and visual updates based on the blog owner's requirements.

Pursuing a Bachelor of Science in Biology with a focus on Microbiology and Biotechnology, expected to complete in 2026.

Completed a Diploma in Mathematics, Biology, and Chemistry in May 2020.

Earned a High School Diploma in May 2019, with CSEC subjects passed including English A, English B, Mathematics, Biology, Chemistry, Physics, Spanish, and Additional Mathematics.