Kylie H
@kylieh
Aspiring data analyst with strong customer service experience.
United StatesWhat I'm looking for
As a dedicated and aspiring data analyst, I am currently pursuing my Bachelor's degree in Computer Science with a focus on data analysis at Southern New Hampshire University. My educational journey has equipped me with a solid foundation in analytical thinking and problem-solving, which I am eager to apply in a professional setting.
In addition to my academic pursuits, I have gained valuable experience in customer service roles, including my current position as a Customer Service Representative at Domino's and previously as a Call Center Representative at Antietam Call Center. These roles have honed my communication skills and ability to work effectively in fast-paced environments, ensuring customer satisfaction and efficient service delivery.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Dominos
Aug 2022 - Present (3 years)
Provided excellent customer service in a fast-paced environment, handling orders and inquiries efficiently. Managed transactions and ensured customer satisfaction through effective communication.
Call Center Representative
Antietam Call Center
Aug 2022 - Present (3 years)
Handled incoming and outgoing calls, addressing customer concerns and providing information. Maintained accurate records of interactions and resolved issues in a timely manner.
Education
Degrees, certifications, and relevant coursework
SUSouthern New Hampshire University
Bachelors degree, Computer science
2024 -
Currently pursuing a Bachelor's degree in Computer Science through remote learning. Focusing on foundational computer science principles and programming.
North Hagerstown High School
High school diploma, General Studies
2021 - 2023
Obtained a high school diploma, completing general education requirements. Developed foundational academic skills.
HCHagerstown Community College
Associate's degree, Data analysis
2022 - 2023
Completed coursework for a Bachelor's degree in Data Analysis. Gained foundational knowledge in data interpretation and analytical techniques.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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