Kyle Jaucian
@kylejaucian
Detail-oriented professional with 5+ years in administrative support.
What I'm looking for
I am a detail-oriented and adaptable professional with over five years of experience in administrative support, transaction coordination, and customer service. My career has been marked by a proven ability to streamline operations, solve problems efficiently, and deliver exceptional customer experiences. I am eager to leverage my organizational and communication skills across diverse industries.
In my most recent role as a Virtual Admin Assistant and Transaction Coordinator at The Dameron Group, I successfully coordinated over 50 client transactions per year, ensuring compliance with contracts and deadlines. My efforts in optimizing workflows using G Suite and platforms like Dotloop enhanced productivity for real estate agents, while my commitment to excellent client communication resulted in improved efficiency by 20% through cross-functional collaboration.
Prior to this, I honed my customer service skills at Teletech Company, where I managed DoorDash delivery accounts and maintained a customer satisfaction score of over 95%. My experience in high-pressure environments, such as working as a Line Cook at Grand Hotel and Toscanini Restaurant, has equipped me with strong problem-solving and interpersonal skills that I bring to every role.
Experience
Work history, roles, and key accomplishments
Virtual Admin Assistant
The Dameron Group
Dec 2021 - Dec 2024 (3 years)
Coordinated over 50 client transactions annually, ensuring compliance and deadlines were met. Managed administrative tasks, optimized workflows using G Suite and Dotloop, and provided exceptional client communication. Collaborated with teams to enhance efficiency by 20%.
Customer Service Representative
Teletech Company
Dec 2020 - Sep 2021 (9 months)
Managed DoorDash delivery accounts and assisted customers with inquiries and order management through various channels. Achieved a customer satisfaction score of over 95% and improved ticket resolution time by 15%.
Line Cook
Grand Hotel
Apr 2019 - Oct 2019 (6 months)
Prepared and plated 800-1,000 salads and dressings per service while maintaining kitchen cleanliness and conducting inventory checks. Delivered banquet services and managed special guest orders.
Line Cook
Toscanini Restaurant
Nov 2018 - Apr 2019 (5 months)
Prepared gourmet Italian dishes in a high-pressure environment, managing multiple stations and ensuring quality and consistency. Followed food safety protocols and assisted in banquet services.
Education
Degrees, certifications, and relevant coursework
Kyle hasn't added their education
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Authorized to work in
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