Balerian Romorosa
@balerianromorosa
Reliable administrative professional with customer-service strength and experience in collections and field interviewing.
What I'm looking for
I am an administrative professional with hands-on experience supporting office operations, records management, tenant coordination, and billing. I have worked in customer-facing roles that required clear communication, empathy, and the ability to work under pressure, including collections, live-stream sales, and field interviewing.
My achievements include ensuring smooth daily operations for a cooperative, driving customer engagement and sales through live-streaming, and maintaining data quality in field surveys. I bring strong customer-service skills, proficiency with Word/Excel/PowerPoint/Sheets/Outlook/Teams, and a willingness to adapt to varied responsibilities.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
WilServ Multipurpose Cooperative
Dec 2024 - Dec 2025 (1 year)
Provided administrative support to condominium management including records management, owner/tenant coordination, billing assistance, and documentation to ensure smooth daily operations.
Sales Marketer
PhilEx Solution Corporation
Jun 2023 - Aug 2024 (1 year 2 months)
Promoted and sold products via live streaming on TikTok by engaging viewers, demonstrating products, answering real-time questions, and driving purchase conversions.
Collection Specialist
Support Services Group APAC
Jan 2023 - Apr 2023 (3 months)
Contacted clients to collect outstanding payments and professionally communicated with customers to encourage timely debt repayment and resolve account issues.
Field Interviewer
Philippines Survey and Research Center
Oct 2021 - Mar 2022 (5 months)
Conducted in-person interviews to collect accurate survey data, followed survey protocols, recorded responses correctly, and ensured field data quality and professionalism.
Production Helper
Universal Robina Corporation
Jul 2020 - Apr 2021 (9 months)
Assisted in production by combining pasta and sauce, ensured proper packing, maintained product quality, and complied with food safety and production standards.
Cashier / Service Crew
Jollibee
Jul 2019 - Dec 2019 (5 months)
Handled cashier and service crew duties including customer service, order processing, and food service operations at a high-volume quick-service restaurant.
Education
Degrees, certifications, and relevant coursework
Philippine College of Criminology
Bachelor of Science in Criminology, Criminology
2022 -
Pursuing a Bachelor of Science in Criminology at the Philippine College of Criminology from 2022 to 2026.
Arellano University – Pasig
High School / Senior High School, General Academic Strand
2017 - 2018
Completed General Academic Strand coursework at Arellano University – Pasig during 2017–2018.
Availability
Location
Authorized to work in
Job categories
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