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kyaw thet aungKA
Open to opportunities

kyaw thet aung

@kyawthetaung

Office Administrative Assistant with Santak UPS Myanmar experience in records, scheduling, and correspondence.

United Arab Emirates
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What I'm looking for

I’m transitioning into Office Administration and IT Support, and I’m looking to contribute in a fast-paced office environment while learning new software and systems.

At Santak UPS Myanmar, I provided day-to-day administrative and clerical support, including data entry, filing, and document management. I also handled correspondence and scheduling, and maintained digital and physical records.

At Mascon IT Service Myanmar, I supported customers with technical inquiries, ticketing, and service requests. I maintained customer satisfaction above 95% while handling transactions and digital records.

At LPM Restaurant and Bar, I operate POS and digital payment systems and manage stock control and inventory records. I’m building technical skills through Google IT Support and Google IT Automation with Python coursework.

Experience

Work history, roles, and key accomplishments

MM

Customer Service Representative

Mascon IT Service Myanmar

Feb 2020 - Mar 2021 (1 year 1 month)

Delivered frontline technical and customer support for inquiries, ticketing, and service requests. Handled transactions, digital records, and internal systems with accuracy and compliance, maintaining customer satisfaction above 95%.

Education

Degrees, certifications, and relevant coursework

Coursera logoCO

Coursera

Python Programming for Everybody, Computer Science

2026 -

Currently enrolled in Python Programming for Everybody, with expected completion in September 2026.

CO

Coursera

IT Support Fundamentals, IT Support

2026 -

Currently building technical skills through IT Support Fundamentals coursework.

Coursera logoCO

Coursera

Microsoft Excel, Computer Science

2025 -

Ongoing coursework in Microsoft Excel to enhance spreadsheet and data management skills.

UY

University of East Yangon

Bachelor of Arts, English

2016 - 2020

Pursued a Bachelor of Arts in English, completing the program in 2020.

Tech stack

Software and tools used professionally

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