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k User

@kuser2

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Reliable individual with proven experience in customer-facing roles.

United Kingdom

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What I'm looking for

I am looking for a dynamic team where I can contribute positively and continue developing professionally.

My name is Khojesta Wafa, and I am a reliable and driven individual with proven experience in both educational and customer-facing roles. I excel in communicating clearly with a wide range of people and managing responsibilities independently while delivering high-quality service. My proactive attitude, strong organizational skills, and ability to quickly learn and adapt to new environments have been key to my success.

In my recent role as a Customer Service Assistant at D-Items, I delivered friendly and efficient service in a fast-paced retail environment. I assisted customers on the shop floor, handled payments at the till, and resolved queries and complaints with patience and professionalism. My contributions helped maintain a clean and organized store environment, and I worked effectively as part of a team. Additionally, I have experience as a SATs Tutor, where I further honed my communication and problem-solving skills.

Experience

Work history, roles, and key accomplishments

SATs Tutor

Freelance

Jan 2024 - Present (1 year 5 months)

Delivered a friendly and efficient service in a fast-paced retail environment. Assisted customers on the shop floor, handled payments at the till, and restocked shelves. Resolved customer queries and complaints with patience and professionalism.

Customer Service Inventory Management Problem Solving Communication Teamwork

D-

Customer Service Assistant

D-Items

Nov 2023 - Present (1 year 7 months)

Customer Service Inventory Management Problem Solving Communication Teamwork Time Management

Education

Degrees, certifications, and relevant coursework

The Bedford Sixth form

A-levels, Persian, Politics, Law and Psychology

Grade: Predicted A*AAA

Currently pursuing A-levels in Persian, Politics, Law, and Psychology, building a strong foundation in humanities and social sciences. Anticipated to achieve high academic standing with predicted grades of A*AAA.

Kempston Challenge Academy

GCSE, GCSE

Grade: 10 GCSEs including 3 Distinction* and 7 grades 7–8

Successfully completed 10 GCSEs, demonstrating strong academic performance across various subjects. Achieved excellent results, including 3 Distinction* grades and 7 grades ranging from 7 to 8.