k User
@kuser2
Reliable individual with proven experience in customer-facing roles.
United KingdomWhat I'm looking for
My name is Khojesta Wafa, and I am a reliable and driven individual with proven experience in both educational and customer-facing roles. I excel in communicating clearly with a wide range of people and managing responsibilities independently while delivering high-quality service. My proactive attitude, strong organizational skills, and ability to quickly learn and adapt to new environments have been key to my success.
In my recent role as a Customer Service Assistant at D-Items, I delivered friendly and efficient service in a fast-paced retail environment. I assisted customers on the shop floor, handled payments at the till, and resolved queries and complaints with patience and professionalism. My contributions helped maintain a clean and organized store environment, and I worked effectively as part of a team. Additionally, I have experience as a SATs Tutor, where I further honed my communication and problem-solving skills.
Experience
Work history, roles, and key accomplishments
SATs Tutor
Freelance
Jan 2024 - Present (2 years 6 months)
Delivered a friendly and efficient service in a fast-paced retail environment. Assisted customers on the shop floor, handled payments at the till, and restocked shelves. Resolved customer queries and complaints with patience and professionalism.
Customer Service Assistant
D-Items
Nov 2023 - Present (2 years 8 months)
Delivered a friendly and efficient service in a fast-paced retail environment. Assisted customers on the shop floor, handled payments at the till, and restocked shelves. Resolved customer queries and complaints with patience and professionalism.
Education
Degrees, certifications, and relevant coursework
The Bedford Sixth form
A-levels, Persian, Politics, Law and Psychology
Grade: Predicted A*AAA
Currently pursuing A-levels in Persian, Politics, Law, and Psychology, building a strong foundation in humanities and social sciences. Anticipated to achieve high academic standing with predicted grades of A*AAA.
Kempston Challenge Academy
GCSE, GCSE
Grade: 10 GCSEs including 3 Distinction* and 7 grades 7–8
Successfully completed 10 GCSEs, demonstrating strong academic performance across various subjects. Achieved excellent results, including 3 Distinction* grades and 7 grades ranging from 7 to 8.
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
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