Kurtis User
@kurtisuser
Customer service professional dedicated to enhancing customer experiences.
What I'm looking for
My name is Kurtis Mcpherson, and I am a customer service professional with a strong commitment to providing exceptional support and ensuring positive customer experiences. With a background in customer service at Publix, I honed my skills in effective communication and problem-solving, which are essential in any digital support role.
During my time at Publix, I successfully managed multiple orders while addressing customer inquiries and fulfilling requests, all while maintaining a focus on quality and attention to detail. I take pride in my ability to monitor product freshness and adhere to company policies, ensuring that customers receive the best service possible. I am eager to leverage my skills in a digital support role where I can continue to make a positive impact.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
Publix
Oct 2021 - Jul 2022 (9 months)
Provided exceptional support by addressing inquiries and fulfilling requests from customers while maintaining a positive experience. Monitored product freshness to ensure compliance with company policies on quality standards. Managed multiple orders simultaneously, demonstrating strong organizational skills and attention to detail.
Education
Degrees, certifications, and relevant coursework
Baptist Hill High School
High School Diploma, General Education
2013 - 2020
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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