Open to opportunities

Kura Walker

@kurawalker

Message

Dedicated medical assistant with strong customer service and sales skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in a supportive environment, with opportunities for growth and development.

I am a Certified Medical Assistant with over three years of experience in customer service and sales environments. My journey has been marked by a commitment to excellence and a passion for helping others. I have honed my skills in patient care, including taking vital signs, collecting samples, and assisting with exams, all while ensuring a compassionate and supportive environment for patients.

In my previous roles, I have demonstrated my ability to build rapport with clients, manage accounts, and provide exceptional service. My experience as an Account Executive at The Times Newspaper allowed me to develop strong communication and organizational skills, which I continue to apply in my current position. I am recognized for my resilience and persistence, consistently over-achieving goals and contributing positively to team dynamics.

Experience

Work history, roles, and key accomplishments

Current

Certified Medical Assistant (CMA)

Current

Franciscan Alliance

Feb 2022 - Present (3 years 4 months)

Managed patient care by taking vital signs, collecting samples, and performing basic diagnostic tests. Assisted physicians during exams, scheduled appointments, and maintained accurate patient records.

Vital Signs Blood Drawing Diagnostic Tests Scheduling Customer Service

Customer Service Representative

Whole Foods Market

Jun 2018 - Oct 2018 (4 months)

Educated and assisted patrons with their needs, ensuring compliance with established procedures for health and sanitation. Maintained accurate signage and pricing, and prepared specialty merchandise.

Customer Service Product Education Compliance Merchandise Inventory Management Sales Communication

Sales Consultant

West Liberty Foods

Nov 2017 - Apr 2018 (5 months)

Ensured accurate and timely preparation, processing, and distribution of food products. Assisted with processing and managing customer orders, resolving shipment errors, and provided frequent activity and results' report updates to management.

Sales Order Processing Order Management Shipment Resolution Reporting Microsoft Office Customer Satisfaction

Account Executive

The Times Newspaper

Sep 2016 - Oct 2017 (1 year 1 month)

Built rapport with client groups to attain and establish new accounts, managing all administrative duties and account inquiries. Maximized full company benefits for clients while providing excellent customer service.

Account Management Business Development Administrative Support Customer Service Microsoft Office Sales