Looking for a job

Kuntal Banerjee

@kuntalbanerjee

Message

Product design leader at ABP Digital, improving subscription journeys and growing registrations 9×.

India

Message

At ABP Digital, I lead UX strategy and agile delivery for multi-platform digital products. I designed subscription purchase, payment, login, renewal, and account-management experiences, contributing to 9× growth in registrations.

I also directed CMS modernization and workflow redesign, reducing operational friction by 70%. I established accessibility-first standards and WCAG-compliant practices across consumer and internal platforms.

At Times Internet, Times Of India, I led UX transformation across news, video, and utility platforms. User-centred redesign initiatives drove 8× growth in app registrations within 10 months, while iterative improvements increased engagement by 30%.

Earlier, I designed web and mobile experiences at Network18 Media & Investments Ltd, WNS Global Services Pvt. Ltd, and IndiaMart InterMesh Ltd. My training includes Certified Usability Analyst courses from Human Factors International (HFI) and design thinking and UX design certifications.

Experience

Work history, roles, and key accomplishments

Current

Senior Manager- Product Design

Current

ABP Digital

Jun 2022 - Present (4 years 4 months)

Lead UX strategy and agile delivery for high-traffic multi-platform digital products. Managed and mentored a multidisciplinary UX/UI team, delivering 43% user growth and 9x increase in registrations.

UX Strategy Agile Design Systems Figma WCAG User Research Dashboard Design CRM CMS

Chief Manager - User Experience Design Lead

Times Internet, Times Of India

Jul 2013 - May 2022 (8 years 10 months)

Led UX transformation across news, video, and utility platforms at national scale. Drove 8x growth in app registrations and increased user engagement by 30% through research-driven design.

UX Strategy Design Systems User Research Usability Testing Stakeholder Management Interaction Design

Creative Lead

Network18 Media & Investments Ltd

Sep 2007 - Jun 2013 (5 years 9 months)

Designed user experience for web and mobile products, developed wireframes, mockups, and prototypes, and established UI guidelines.

UX Design Wireframing Prototyping UI Design Systems

Sr. Visual Designer

WNS Global Services Pvt. Ltd

Feb 2006 - Aug 2007 (1 year 6 months)

Designed web-based products for financial services (US clients), focusing on user dashboards and data visualization. Partnered with cross-border teams applying accessibility and usability best practices.

Visual Design Dashboard Design Data Visualization Accessibility Usability

Visual Designer

IndiaMart InterMesh Ltd

Oct 2003 - Jan 2006 (2 years 3 months)

Designed B2B and travel portals, created wireflows and page layouts that improved usability. Worked on requirement collection, task and process flow maps, and interface design.

Visual Design Wireframing Interface Design B2B Travel Platform

Education

Degrees, certifications, and relevant coursework

Human Factors International

Certified Usability Analyst, Usability

Completed the Certified Usability Analyst courses (CUA).

Interaction Design Foundation

Certified Design Thinking: The Beginner's Guide, Design Thinking

Completed the Certified Design Thinking: The Beginner's Guide course.

Design Incubator Research & Development Labs

Certification Core Programme in User Experience Design, User Experience Design

Completed the Certification Core Programme in User Experience Design covering UX fundamentals, interaction design, information architecture, interface design, navigation design, and usability best practices.