Kumar K

I've managed high-availability production environments at Vodafone, maintaining 99.9% uptime and SLA adherence for mission-critical applications.

I lead major incident management, coordinate cross-functional teams through P1/P2 issues, and improve service stability through proactive monitoring and root cause analysis. I also support change and release management, participate in CAB meetings, and help deliver risk-free production deployments.

Across Coforge, NIIT Technologies, and ATC, I've supported enterprise middleware and integration platforms, including L2/L3 production support, deployments, and environment availability. I've automated deployment and operational processes to improve reliability, efficiency, and incident resolution.

I work across ITIL service management, WebLogic, SOA Suite, OSB, Jenkins, Git, Ansible, AWS, Splunk, AppDynamics, Dynatrace, Linux, and Unix.