Open to opportunities

kulaya thompson

@kulayathompson1

Message

Collaborative, ambitious problem solver with leadership strengths and strong customer-service focus.

United States

Message

What I'm looking for

I seek a customer-facing role in hospitality or service where I can apply leadership, communication, and problem-solving skills to improve guest experience and support team success.

I am a collaborative and ambitious problem solver who thrives under pressure and values attention to detail and creativity. I bring leadership qualities and a results-oriented mindset developed in fast-paced hospitality roles.

My experience includes greeting and seating guests, providing accurate wait times, and ensuring high customer satisfaction while maintaining speed and accuracy during busy service periods. I emphasize clear communication, critical thinking, and teamwork to create positive work environments and motivate colleagues.

I hold coursework from Navarro College (May 2020–May 2022) and seek opportunities where I can apply my customer service, problem-solving, and leadership skills to contribute to a team-focused organization.

Experience

Work history, roles, and key accomplishments

Hostess

Leon's Smoke Shack Barbeque

Greeted and escorted guests, provided accurate wait times, and maintained high customer service quality in a fast-paced environment to improve guest satisfaction.

Customer Service Communication Time Management Conflict Resolution Attention To Detail Teamwork Hospitality