juniki mariba

I am an Insurance and Risk Administrator with hands-on experience in client servicing, compliance-focused support, and claims processing. I manage client accounts with an emphasis on accurate, timely processing of insurance policies and claims.

In my roles, I handle complex claims enquiries, guide clients through insurance products and policy adjustments, and support underwriting processes. I also monitor and analyse client feedback to recommend improvements in service delivery and product offerings.

I believe customer-centric service, teamwork, and good communication are essential to achieving results. I conduct training sessions on compliance standards to reduce non-compliance risks, and I keep performance on track through time management and goal setting.