Kudakwashe Hellen Sithole
@kudakwashehellensith
I keep remote teams organized through scheduling, customer communication, data entry, and accurate digital records.
ZimbabweWhat I'm looking for
I've supported remote administrative work through the ALX Africa Virtual Assistant Program, managing calendars, virtual meetings, email follow-ups, digital records, reports, and online research. I use AI productivity tools to streamline tasks and improve turnaround time.
At Edgars Zimbabwe, I handled inbound and outbound customer communication, maintained accurate records, and processed payments, refunds, and exchanges under time pressure.
I also supported financial administration at the Ministry of Local Government through bookkeeping, accounts payable and receivable tracking, and organized documentation for reporting and audits. I'm comfortable handling confidential information while balancing competing priorities.
Experience
Work history, roles, and key accomplishments
Managed calendars, appointments, and virtual meeting coordination in a remote setting. Responded to emails and customer inquiries, performed data entry, and maintained accurate digital records.
Customer Service Associate
Edgars Zimbabwe
Jan 2021 - Dec 2022 (1 year 11 months)
Handled inbound and outbound phone calls, emails, and in-person customer inquiries professionally. Maintained accurate customer records and processed payments, refunds, and exchanges accurately.
Assistant Accountant (Attaché)
Ministry of Local Government
Jan 2019 - Dec 2020 (1 year 11 months)
Assisted with recording financial transactions and basic bookkeeping tasks. Supported accounts payable and receivable functions and maintained organized financial documentation.
Education
Degrees, certifications, and relevant coursework
ALX Africa
Certificate, Virtual Assistant
2026 -
Completed the Virtual Assistant program, gaining skills in calendar management, email response, data entry, and AI productivity tools.
Harare Polytechnic
Diploma, Banking and Finance
2017 - 2021
Earned a Diploma in Banking and Finance, covering financial transactions, bookkeeping, and accounts management.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
Skills
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