K Shikha
@kshikha
I drive business growth through client negotiation, customer service, payment recovery, and operations.
IndiaWhat I'm looking for
I've supported business growth and client outcomes at Medex Pharmacy, Infinity Consultancy, Webdock IT Services, Flipkart, MCED, and Microtek Solar. My work spans business development, international client handling, negotiation, accounts management, payment recovery, customer service, and operations.
At Infinity Consultancy, I handled US and UK clients, using persuasive communication and empathetic problem-solving to achieve recovery targets and resolve conflicts. I also bring training, placement, program coordination, solar documentation, and digital marketing exposure.
Alongside commercial experience, I've built hands-on skills in Siemens PLC programming, SCADA, HMI, robotics, IIoT, and industrial automation. I'm seeking a challenging executive role where I can apply analytical skills, develop further, and contribute high-quality work.
Experience
Work history, roles, and key accomplishments
Business Development Manager
Medex Pharmacy
Currently working as a Business Development Manager, focusing on business growth and client relations.
HR Training and Placement
HIRION
Jan 2025 - Dec 2025 (11 months)
Worked in HR training and placement, handling recruitment and training activities.
Business Development Executive
Infinity Consultancy
Jan 2023 - Dec 2025 (2 years 11 months)
Handled negotiation, conflict resolution, and accounts management. Proven track record in handling international clients and achieving recovery targets through persuasive communication and empathetic problem-solving.
Teacher
Podar International School
Jan 2022 - Dec 2023 (1 year 11 months)
Worked as a teacher for one year.
Senior Executive
Flipkart
Jun 2023 - Jun 2023 (0 months)
Worked as a Senior Executive in a customer service role.
Teacher
Narayana Vidyalayam
Jan 2018 - Dec 2022 (4 years 11 months)
Worked as a teacher for four years.
Program Coordinator
Microtek
Worked as a Program Coordinator and handled solar documentation at Microtek.
Business Development Executive
Webdock IT Services
Worked as a Business Development Executive, focusing on digital marketing, software development, website, and e-commerce services.
Education
Degrees, certifications, and relevant coursework
Jyotiba College
Bachelor of Education, Education
Grade: 91% with distinction
Completed Bachelor of Education with distinction, achieving 91%.
G.H. Raisoni College of Engineering and Technology
Bachelor of Engineering, Electronics Engineering
Grade: 62%
Earned a Bachelor of Engineering in Electronics with 62%.
G.H. Raisoni College of Polytechnic
Diploma, Electronics and Telecommunication
Grade: 71.39%
Completed a Diploma in Electronics and Telecommunication with 71.39%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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