Krystle High
@krystlehigh
Remote Account Supervisor. Dedicated pet groomer.
What I'm looking for
I am a highly motivated individual with extensive experience in the pet grooming industry. My journey began with a passion for animal care, leading me to acquire a Grooming Certification through Pet Smart Grooming Academy. Over the years, I have honed my skills in various grooming settings, from mobile grooming to veterinary facilities, ensuring that every pet receives personalized care and attention.
As a Mobile Grooming Account Supervisor at Phoenix Franchise Brands, I oversee grooming quality and safety standards, ensuring a consistent, high-quality experience for our clients and their pets. My role involves training new groomers, managing client relations, and maintaining effective communication across teams. I take pride in my ability to develop strong relationships with clients, providing exceptional customer service while ensuring the physical and emotional well-being of all animals in my care.
Experience
Work history, roles, and key accomplishments
Mobile Grooming Account Supervisor
Phoenix Franchise Brands - Furry Land Mobile Grooming and Fe
Feb 2025 - Present (5 months)
Serving as the primary point of contact for grooming-related inquiries, troubleshooting, and real-time support for mobile grooming teams nationwide. Overseeing grooming quality and safety standards to ensure a consistent, high-quality experience for our clients and their pets.
Assistant Manager and Receptionist
Bravado Dog Grooming
Jun 2018 - Feb 2025 (6 years 8 months)
Managed appointment scheduling system efficiently, maximizing productivity while accommodating client preferences. Developed strong relationships with clients by actively listening to their needs and providing exceptional customer service.
Dog Groomer
Bravado Dog Grooming
Jun 2018 - Feb 2025 (6 years 8 months)
Provided professional grooming services to a diverse range of dog breeds, ensuring each pet received personalized care and attention. Maintained cleanliness and organization in the grooming area, adhering to strict sanitation protocols.
Dog Groomer
Paws for D'tails
Apr 2021 - Mar 2023 (1 year 11 months)
Provided professional dog grooming services, ensuring high standards of pet care and client satisfaction. Maintained a clean and safe grooming environment.
Dog Groomer
Woof Gang Dog Grooming and Bakery
Nov 2017 - Jun 2018 (7 months)
Performed comprehensive dog grooming services, focusing on breed-specific cuts and client preferences. Ensured the well-being and comfort of all animals during grooming sessions.
Dog Groomer
20th Street Boarding and Grooming
Jun 2017 - Oct 2017 (4 months)
Delivered professional dog grooming services, maintaining high standards of animal care and hygiene. Managed grooming appointments and client interactions effectively.
Dog Groomer
Best Care Animal Hospital
Feb 2017 - Jul 2017 (5 months)
Provided dog grooming services, including grooming for sedated pets, ensuring their comfort and safety. Collaborated with veterinary staff to provide comprehensive animal care.
Grooming Salon Manager
Pet Club Grooming
Feb 2015 - Feb 2017 (2 years)
Managed grooming salon operations across multiple locations, overseeing staff, inventory, and client services. Ensured high standards of grooming quality and customer satisfaction.
Dog Groomer
Willow Creek Ranch of Tomball
Feb 2014 - Feb 2015 (1 year)
Performed professional dog grooming services, focusing on individualized care for each animal. Maintained a clean and organized grooming environment.
Lead Groomer/Management
Natural Dawg Cuisine
Mar 2011 - Feb 2014 (2 years 11 months)
Led grooming operations and managed staff, ensuring efficient service delivery and high customer satisfaction. Oversaw inventory and maintained quality standards for grooming products.
Groomer
Longwood Animal Hospital
Apr 2010 - Mar 2011 (11 months)
Provided grooming services for various dog breeds, ensuring the well-being and comfort of pets. Collaborated with veterinary staff for comprehensive animal care.
Pet Stylist
Petco
Jun 2009 - Mar 2010 (9 months)
Performed pet styling services for a variety of animals, adhering to breed standards and client preferences. Maintained a clean and safe grooming environment.
Pet Stylist, Grooming Lead, Grooming Payroll
Carter's Pet Depot
Jan 2007 - Dec 2009 (2 years 11 months)
Provided pet styling services, led grooming teams, and managed grooming payroll. Ensured high-quality grooming and efficient team operations.
Cashier, Small Animal/Avian/Aquatic Care Bather/Grooming Assistant, Pet Stylist
Pet Smart
Jan 2004 - Dec 2007 (3 years 11 months)
Performed various roles including cashier, small animal/avian/aquatic care, bather/grooming assistant, and pet stylist. Gained comprehensive experience in pet retail and grooming operations.
Cashier, Food Preparation
Chick Fil A
Jan 2001 - Dec 2003 (2 years 11 months)
Performed cashier duties and food preparation, ensuring efficient service and customer satisfaction. Maintained cleanliness and adherence to food safety standards.
Education
Degrees, certifications, and relevant coursework
WINDFERN HIGH SCHOOL
High School Diploma, General Studies
Obtained a high school diploma, completing foundational education.
Pet Smart Grooming Academy
Grooming Certification, Pet Grooming
Completed a comprehensive grooming certification program, gaining expertise in various pet grooming techniques and standards. This certification equipped me with the skills necessary for professional pet care.
PetTech
Certification, Pet CPR and First Aid
Achieved certification in Pet CPR and First Aid, demonstrating proficiency in emergency care for pets. This training ensures the ability to respond effectively to pet health crises.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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