Looking for a job

Krystal Ossmann

@krystalossmann

Adaptable remote professional experienced in healthcare, operations, AI training, quality assurance, and customer service.

United States

Message

What I'm looking for

I am looking for a long-term remote opportunity where I can make a meaningful impact through organization, quality assurance, process improvement, and exceptional support.

I am a detail-oriented AI Trainer, Data Annotator, Healthcare Intake Coordinator, and Operations Professional with experience supporting machine learning projects, healthcare administration, customer service, and business operations. My background includes data annotation and quality assurance for AI models, patient intake coordination, insurance verification, appointment scheduling, medical documentation review, and managing sensitive information in compliance-focused environments.

Throughout my career, I have worked with remote teams to maintain accuracy, efficiency, and high-quality standards across healthcare, technology, and administrative functions. My experience includes reviewing and validating data, coordinating patient onboarding processes, handling HIPAA-protected information, managing CRM systems, and improving workflows to enhance operational performance.

I thrive in fast-paced environments that require attention to detail, critical thinking, adaptability, and strong communication skills. I am passionate about combining healthcare knowledge, technology, and process optimization to deliver exceptional results and support organizational success.

Experience

Work history, roles, and key accomplishments

Current

Data Annotation Specialist

Current

micro1

Sep 2026 - Present (1 month)

I review and annotating data to support AI model training. I evaluate content for accuracy, consistency, and compliance, perform quality assurance checks, identify errors and patterns, and help improve machine learning performance while maintaining high-quality standards in a remote environment.

AI Trainer AI Data Annotation ML models

Current

AI Operations Training Specialist

Current

CrowdGen by Appen

Jul 2023 - Present (3 years 3 months)

Evaluated and improved AI-generated content, trained AI systems through data annotation and quality assurance, and provided actionable feedback to enhance model performance.

AI Training Data Annotation Quality Assurance Content Evaluation Data Validation Testing Documentation Collaboration

Intake Coordinator

Lifestance Health

May 2026 - Aug 2026 (3 months)

Coordinated new patient intake and scheduling for behavioral health services, verified insurance eligibility, and managed high-volume inbound calls while ensuring HIPAA compliance.

ABIE Scheduling Systems Insurance Verification HIPAA compliance Patient Documentation Patient Access Communication Skills Advanced MD

Operations Specialist

ClearCert

Dec 2022 - Jan 2026 (3 years 1 month)

Developed and maintained CRM databases and reporting systems, created referral programs that increased member sign-ups by 7%, and managed email marketing campaigns that boosted click-through rates by 25%.