Krushna User
@krushnauser
I troubleshoot application issues, document incidents, and support reliable user-facing workflows.
IndiaWhat I'm looking for
I've supported application issue analysis and troubleshooting as a Quality Assurance Intern at Esteem Programming and Training Institute, documenting incidents, reproduction steps, expected behaviour, and resolution details.
I collaborate on issue-analysis discussions and Agile sprint activities while building practical knowledge of SDLC processes, application workflows, and customer-focused technical support.
During my Web Developer internship at Extensile, I studied application workflows from user and support perspectives and documented expected-versus-actual application behaviour.
Through my MCA Agro Planner project, I tested Android application workflows, observed REST API communication in Postman, and used SQL queries to validate data accuracy. I'm seeking an entry-level role in operations, process, technical support, application support, or analysis.
Experience
Work history, roles, and key accomplishments
Quality Assurance Intern
Esteem Programming and Training Institute (OPC) Pvt. Ltd.
Jan 2026 - Jun 2026 (5 months)
Analysed application issues and supported troubleshooting activities within the QA team. Documented incidents with issue descriptions, expected behaviour, steps to reproduce, and resolution details.
Web Developer Intern
Extensile Pvt. Ltd.
Jan 2025 - Jul 2025 (6 months)
Studied application workflows from a user and support perspective, building SDLC awareness. Documented application issues with descriptions, reproduction steps, and expected vs. actual behaviour.
Education
Degrees, certifications, and relevant coursework
K.K. Wagh College
Master of Computer Applications, Computer Applications
2023 - 2025
Pursued Master of Computer Applications with coursework in DBMS, Computer Networks, Web Technologies, and Software Engineering.
N.V.P. College
Bachelor of Computer Applications, Computer Applications
2020 - 2023
Grade: 2nd Rank
Completed Bachelor of Computer Applications, achieving 2nd rank in the program.
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
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