Gayathri Sundararajan

Delivered end-to-end production support for web applications, resolving performance, integration, deployment, and user access issues in live environments Conducted manual testing, defect tracking, and post-deployment monitoring — reduced bug resolution time by 30% and improved overall system stability by 40% Performed security testing (VAPT), identified critical vulnerabilities, and strengthened application security across production environments Collaborated with cross-functional teams to diagnose and resolve incidents within SLA timelines, ensuring minimal business disruption Created and maintained technical documentation, user manuals, and runbooks used by internal support and development teams Managed and optimized WordPress web applications, implementing technical improvements that drove an 80% increase in organic traffic.