Kritika DeolKD
Open to opportunities

Kritika Deol

@kritikadeol

Versatile professional with 4+ years in technical support and administration.

Canada
Message

What I'm looking for

I seek a role that fosters growth, values teamwork, and allows me to utilize my diverse skill set.

I am a versatile and dedicated professional with over 4 years of experience in technical support, administrative coordination, and digital content roles. My journey has been marked by a proven track record of resolving client issues, improving team workflows, and managing effective social media strategies. I pride myself on my strong communication skills and organizational abilities, which have allowed me to deliver exceptional service and engagement in every role I undertake.

Currently, I serve as an Administrative Assistant and Social Media Coordinator at Learn Le Français, where I manage day-to-day administrative functions and develop content ideas that align with our brand identity. My previous experience as a Technical Support Advisor at Intouch CX honed my problem-solving skills, as I resolved complex client technical issues while also training and mentoring new hires. I am passionate about leveraging my skills to enhance team performance and client satisfaction.

Experience

Work history, roles, and key accomplishments

LF
Current

Administrative Assistant & Social Media Coordinator

Learn Le Français

Jan 2024 - Present (1 year 6 months)

Managed day-to-day administrative functions, including scheduling, emails, and internal coordination. Developed and executed content ideas for social media channels to align with brand identity.

KR

Administrative Assistant

Kawartha Heights Retirement

Dec 2020 - Jun 2021 (6 months)

Managed electronic inquiries and streamlined communication systems. Organized digital databases and enhanced resident satisfaction.

HH

Resident Assistant

Holland Christian Homes

Jan 2019 - Dec 2020 (1 year 11 months)

Assisted residents with daily needs and provided support in a residential setting. Ensured a safe and comfortable environment for all residents.

Education

Degrees, certifications, and relevant coursework

SS

St. Theresa’s Convent Sr. Secondary School

High School Diploma, General Studies

Completed secondary education, earning a High School Diploma. Focused on a broad curriculum to prepare for higher education.

SC

S.D. College

Certification, Journalism & Mass Communication

Obtained certification in Journalism & Mass Communication. Studied principles of media, communication strategies, and journalistic practices.

Sir Sandford Fleming College logoSC

Sir Sandford Fleming College

Diploma, Social Service Worker

Completed a comprehensive program focused on social service work. Gained practical skills and theoretical knowledge relevant to community support and intervention.

Tech stack

Software and tools used professionally

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