Kristina Stringham

Throughout my progression across five roles at Evolve, I became a trusted resource for solving complex operational challenges, improving communication, and supporting both customers and teammates. Alongside my day-to-day responsibilities, I contributed to training, process improvement, and knowledge sharing across the team.
- Guide owners through property damage claims, providing clear communicat

- Recognized a team development opportunity, gained leadership support, and designed training that strengthened team capabilities.
- Created learning resources that translated complex processes into clear, practical guidance.
- Mentored teammates during onboarding and role transitions, helping build confidence and consistency.
- Consistently exceeded performance goals while delivering exception

- Built trusted relationships with property owners by resolving concerns with empathy, professionalism, and clear communication.
- Crafted thoughtful, brand-aligned responses that strengthened owner relationships and reinforced a consistent customer experience.
- Adapted quickly to new responsibilities while balancing owner expectations with company policies and business objectives.

- Trained, coached, and supported the development of 4+ team members through hands-on instruction and performance feedback, helping maintain consistent service and operational standards.
- Resolved customer concerns with empathy and professionalism, creating positive experiences while balancing business needs.
- Managed daily restaurant operations, including independently opening and closing the

- Partnered with clients to translate business goals into engaging digital experiences through thoughtful design and clear communication.
- Designed websites, marketing materials, and branded visual assets using Adobe Creative Suite, Canva, WordPress, Squarespace, and front-end web technologies.
- Wrote copy and created visual content that communicated each client's brand with clarity and consis

Over nearly eight years with Target, I progressed from entry-level sales floor roles into leadership positions across Electronics, Starbucks, Café, and Deli. Each opportunity expanded my responsibilities—from customer service and merchandising to team leadership, operations, inventory management, scheduling, and cross-functional collaboration—building the foundation for my career in leadership, co

Answer customer phone calls with the correct greeting
Solve customer problems and concerns in an efficient manner
Explain customers billing
Navigate around the company’s intranet to find answers to customers questions
Navigate customized software application to make changes to customers’ accounts
Address and resolve customer complaints and concerns fostering a continued business relationship

Develop websites using HTML, CSS, and Bootstrap
Advanced Illustration and Design with Adobe Illustrator
Adobe Creative Suite
Editing and Color Correction of Digital Photography
Flash Design and Animation
Video and Audio Editing
Writing JavaScript, JQuery and JavaScript Widgets
Building websites using WordPress