Kristel Tori

My name is Kristel Tori, and I have a strong background in customer service and dispute resolution. With a degree in Commercial Aviation Management from the Estonian Aviation Academy, I have developed a keen understanding of operational efficiency and customer relations. My experience spans various roles, including a dispute resolver at CMA CGM Global Business Services, where I effectively managed customer invoice disputes and improved work procedures.

Having lived and worked in both Australia and New Zealand, I have gained valuable insights into diverse work environments. My ability to adapt and thrive under pressure has been a significant asset in my professional journey. I am fluent in English and possess a working knowledge of several other languages, which enhances my communication skills in multicultural settings.