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Kristan Bristow

@kristanbristow

Operations & E-commerce Coordinator with experience at iKids and AGS Global Solutions, coordinating international projects and end-to-end order fulfilment.

South Africa

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At AGS Global Solutions, I coordinated hospitality projects for FF&E and OS&E manufacturers across Africa and Europe, from quotation preparation through project completion. I coordinated supply chain operations, logistics, installations and project timelines.

I also served as the main contact for clients, suppliers, freight forwarders and installation teams, and oversaw project documentation, budgets, costs and operational reporting.

At iKids, I managed inventory across warehouse operations and Shopify, and coordinated online order fulfilment across Shopify, Takealot and Amazon. I maintained product listings and handled customer service and delivery issues; at VDesk, I supported customers online and reviewed user-generated content.

Experience

Work history, roles, and key accomplishments

Hospitality Manager

AGS Global Solutions

Mar 2026 - Oct 2026 (7 months)

Managed end-to-end hospitality projects for FF&E and OS&E manufacturers across Africa and Europe, from quotation preparation to project completion. Coordinated global supply chain operations, logistics, installations, and project timelines.

Project Coordination Supply Chain Management Logistics Stakeholder Management Budget Management Operational Reporting

Operations and Logistics Support

AGS Global Solutions

Aug 2024 - Mar 2026 (1 year 7 months)

Provided operations and logistics support for hospitality projects, assisting with coordination and execution. Supported project documentation, budgets, and operational reporting.

Operations Coordination Logistics Project Support Documentation

E-commerce Operations Coordinator

iKids

Nov 2023 - Aug 2024 (9 months)

Managed inventory, order fulfilment, and customer service across Shopify, Takealot, and Amazon. Coordinated courier bookings and maintained product listings.

Shopify Zendesk Amazon Seller Central Takealot Seller Portal Bob Go The Courier Guy Inventory Management Order Fulfilment Customer Service

Customer Service Consultant

VDesk

Jul 2019 - Nov 2023 (4 years 4 months)

Delivered real-time customer support via live chat, email, and online channels. Monitored user-generated content and resolved account issues.

Customer Support Live Chat Email Support Content Moderation Problem Solving

Education

Degrees, certifications, and relevant coursework

MEC

First Aid Level 1, First Aid

Completed First Aid Level 1 training in 2025.

Damelin Online

Certificate, Business Administration

Completed a Business Administration Certificate in 2019.

Big Bay Academy

Cambridge AS and IGCSE, General Studies

Completed Cambridge curriculum studies including AS levels in English and Afrikaans, and IGCSE levels in Mathematics, Travel & Tourism, and Business Studies.