Krista Jeffries

Educated clients on CVS HealthSpire Care Management programs and solutions, delivering monthly, quarterly, and annual reporting in partnership with Strategic Account Executives. Served as a clinical subject matter expert in the implementation of HealthSpire Payor Solution products, utilizing program expertise and clinical experience to demonstrate value to internal and external partners. Drove act

Provided care coordination interventions for Medicaid and Medicare members, managing an established caseload from community and long-term care settings. Completed assessments and care plans for all assigned members, establishing rapport to enhance care coordination between healthcare providers and members. Involved in the precepting process for new hires, mentoring new employees and providing feed

Responsible for triage, assessment, implementation of nursing interventions, and discharge instructions for Urgent Care and Occupational Health patients. Performed follow-up phone calls, scheduled appointments, and completed administrative paperwork for Occupational Health. Developed process improvement forms, policies, and procedures, while maintaining BLS, ACLS, and PALS certifications and servi

Developed all RN diabetes education materials, PowerPoints, and yearly reviews, ensuring curriculum development and updates followed American Diabetes Association Standards of Care. Scheduled all diabetes education visits using MS Office, provided input into promotional program development, and maintained administrative records using Excel and MS Word. Presented at yearly administrative meetings,

Responsible for triage and primary nursing of emergency room clients, coordinating follow-up care and serving as a patient and family liaison. Maintained ACLS, BLS, and PALS certifications, and functioned as a PALS instructor.

Responsible for the care of mother and baby after birth, providing education on infant care, maternal self-care, follow-up appointments, and breastfeeding. Ensured comprehensive post-partum support for new mothers.

Responsible for the care of medical and surgical clients, training and working as a charge RN overseeing staff RNs on the day shift. Worked in the capacity of both primary nursing and in collaboration with LPNs and technicians.

Completed a Critical Care Internship in the Surgical Telemetry Unit, where I continued to work. Responsible for taking care of post-surgical telemetry patients, including those who underwent open heart surgeries, lung surgeries, aorta-bi-fem-bypass surgeries, skin grafts, and AAA surgeries.

Completed a Master of Science in Nursing with a specialization in Nursing Education. This advanced degree focused on preparing nurses for roles in academic and clinical education.

Obtained a Bachelor of Science in Nursing, building a strong foundation in nursing principles and practices. This program prepared me for diverse clinical roles.

Earned a Diploma of Nursing, providing foundational knowledge and practical skills in patient care. This diploma was a crucial step in my early nursing career.