Candace Boen

Managed inpatient discharge planning across various units, including med/surg/ortho, telemetry, special care, observation, and intensive care. Collaborated with patients, families, and healthcare teams to develop timely, efficient, and safe discharge plans, working with insurances for prior authorizations.

Provided oversight for multiple hospital departments, addressing patient care concerns, staffing shortages, and administrative responsibilities. Supervised nurses and staff, ensuring adequate staffing and assisting with performance improvement projects.

Onboarded new registered nurses, developed orientation curricula, and ensured adherence to policies and procedures. Conducted chart audits and implemented infection control measures, fostering a safe patient environment.

Performed RN staff nurse duties on Telemetry and Observation units, applying clinical and critical thinking skills. Focused on customer and patient relations to ensure high-quality care.

Communicated with doctors, patients, and insurance agents regarding medical treatments and coding. Managed insurance and subpoena audits, ensuring compliance with national criteria like InterQual.

Managed clinic budget, production, patient care, and scheduling, overseeing a remodeling project. Responsible for staff education, scheduling, and client satisfaction surveys.

Managed MDS entry, reviewed chart documentation, and assisted managers with staff documentation for credit. Troubleshot computer glitches and worked on specific programming for nursing staff.

Performed LPN clinic staff nurse duties across ENT, Orthopedics, and Internal Medicine departments. Responsibilities included surgical assistance, injections, vitals, phone nursing, and triaging.

Completed a two-year Registered Nurse (RN) degree program, gaining foundational knowledge in patient care and clinical procedures. Prepared for licensure and entry into professional nursing practice.

Obtained a two-year Licensed Practical Nurse (LPN) degree, acquiring essential skills for direct patient care and medical support. Focused on practical nursing techniques and patient communication.

Completed a two-year Associate of Arts (AA) degree program, building a strong foundation in general education. Developed critical thinking and communication skills applicable to various fields.

Pursued a Bachelor's degree in Nursing, focusing on advanced nursing practices and healthcare management. Developed skills in patient care, clinical reasoning, and evidence-based practice.