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KK@krissykilcrease
Aspiring IT professional eager to apply technical skills.
United StatesI am a dedicated and motivated individual pursuing a Bachelor’s in Computer Science, with a focus on coding and programming. My coursework has equipped me with a solid foundation in computer hardware, software, and programming languages, including HTML, CSS, and JavaScript. I am eager to apply my growing knowledge in an entry-level IT role, where I can gain real-world experience and contribute to a team.
During my time at South Arkansas Community College, I completed hands-on training aligned with CompTIA A+ objectives, where I honed my troubleshooting skills across various operating systems, including Windows, macOS, and Linux. My experience as an Internet Rater at Telus International allowed me to develop my analytical skills, as I evaluated web content to improve user experience and safety online. I am passionate about technology and committed to continuous learning and professional growth.
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Work history, roles, and key accomplishments
South Arkansas Community College
Jan 2025 - Dec 2025 (11 months)
Completed hands-on training aligned with CompTIA A+ objectives. Troubleshot and resolved hardware issues (CPUs, RAM, peripherals), OS installs, and software configuration.
Telus International
Jan 2018 - Dec 2023 (5 years 11 months)
Evaluated and rated web content (websites, search results, YouTube videos and comments, etc.) according to established guidelines to improve search results and user experience. Identified and flagged harmful, misleading, inaccurate, and offensive material ensuring adherence to strict safety guidelines.
Degrees, certifications, and relevant coursework
Associate of Science, Computer Science
Currently pursuing a Bachelor's in Computer Science with a focus on coding and programming. Gaining knowledge of computer hardware, software, and programming languages (HTML, CSS, JavaScript).
Associate of Science, Technical Support Training
Completed hands-on training aligned with CompTIA A+ objectives, troubleshooting and resolving hardware issues, OS installs, and software configuration. Worked with Windows, macOS, and Linux environments, using tools including Zendesk, Command Line, and Visual Studio Code.
Software and tools used professionally
United StatesYou can contact Krissy and 90k+ other talented remote workers on Himalayas.
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