Jessica Morgan

Coordinated patient appointments, including pre- and post-operative visits, imaging studies, and diagnostic tests across multiple departments and locations. Managed patient registration, insurance verification, and documentation in EPIC to ensure accurate and timely data entry.

Executed precise patient placement protocols based on diagnosis, isolation needs, and level of care requirements, ensuring optimal bed utilization. Collaborated effectively with Environmental Services (EVS) for timely room cleaning and turnover, enhancing patient satisfaction and safety.

Orchestrated comprehensive patient care within Medical Oncology, ensuring seamless coordination of appointments, tests, and procedures. Expertly managed communication flow, adeptly managing incoming calls, relaying critical information, and exercising independent decision-making skills.

Efficiently managed patient check-ins, appointment scheduling, and medical information dissemination to healthcare institutions, ensuring smooth clinic operations. Demonstrated effective communication skills in handling multi-line phones, providing information to callers, and transferring calls appropriately.

Managed administrative tasks including phone answering, data entry, and appointment scheduling, ensuring smooth clinic operations. Facilitated prescription requests and maintained the Cardiac Rehab Schedule, ensuring timely patient care and adherence to treatment plans.

Gathered and analyzed demographic and insurance data to register patients accurately, ensuring proper documentation for billing and insurance claims. Managed office supplies for the registration department, tracking supply orders to ensure seamless operations.

Conducted comprehensive patient registration, collecting, and analyzing demographic, insurance, and clinical data for accurate record-keeping. Managed office supplies for the registration department, ensuring adequate inventory levels and efficient supply management.

Monitored patient condition and provided personal care services, ensuring their physical and mental well-being. Managed household tasks and assisted with transportation to medical appointments, supporting patients' daily and healthcare requirements.

Completed a comprehensive Medical Assisting Program, gaining foundational knowledge and practical skills essential for administrative and clinical support in healthcare settings.