Kris Jacobsen

I am a dedicated Fraud Specialist with a strong background in supply chain operations and customer support. My career has been marked by a proven ability to identify fraud trends, enhance internal processes, and deliver exceptional service in fast-paced environments. I pride myself on my empathetic approach to customer interactions and my commitment to operational efficiency.

At Benjamin, I play a crucial role in identifying and escalating suspicious activities, collaborating with internal teams to enhance fraud detection systems, and analyzing user behavior to uncover emerging fraud patterns. My proactive problem-solving skills and data-driven insights have significantly contributed to improving platform safety and trust. Additionally, my active participation in the Merchant Risk Council keeps me informed about the latest fraud trends and best practices.

Previously, I served as a Member Operations Analyst at Rakuten, where I investigated suspicious member activities and maintained a high customer satisfaction rating. My experience in supply chain analysis at Kerry Ingredients & Flavours further solidified my analytical skills and ability to manage complex projects. I am eager to leverage my expertise in fraud detection and risk mitigation to drive success in my next role.