Open to opportunities

Krishna User

@krishnauser20

Message

I coordinate high-volume hiring and convert student leads into enrollments.

India

Message

What I'm looking for

I'm looking for a challenging role in recruitment coordination, sales, customer service, or technical advising where I can build relationships, deliver strong customer experiences, achieve targets, and contribute to company growth.

At Randstad Global Capability Center, I coordinate end-to-end interview lifecycles, connecting candidates, recruiters, and hiring teams across complex, multi-stage schedules and time zones.

I maintain accurate ATS and Workday candidate data, facilitate interviewer feedback, arrange Zoom, Teams, meeting rooms, and travel, and improve workflows that support faster hiring. I focus on making every candidate interaction professional, welcoming, and well coordinated.

Previously at GUS Education India, I used Salesforce and consultative outreach to guide prospective students through enrollment, exceeding sales targets by 25% and surpassing monthly and quarterly targets for five consecutive quarters.

My background also includes remote technical support at 247.ai, customer retention and service at Sitel India, and accurate payment, invoice, and balance management in a high-volume restaurant environment.

Experience

Work history, roles, and key accomplishments

Current

Senior Associate, Talent Partnership

Current

Randstad Global Capability Center

Apr 2024 - Present (2 years 4 months)

Managed end-to-end interview coordination and logistics for enterprise recruitment, ensuring seamless communication between candidates, recruiters, and hiring teams. Optimized ATS data integrity and streamlined scheduling processes to reduce time-to-hire.

Interview Coordination Scheduling Applicant Tracking Systems Workday Zoom Microsoft Teams Data Management Process Improvement Compliance Confidentiality

Student Recruitment Advisor

GUS Education India

Jan 2022 - Jul 2023 (1 year 6 months)

Proactively identified and guided prospective students through the enrollment pipeline, leveraging CRM data and consultative outreach to convert leads into qualified applicants. Consistently exceeded sales targets by 25% and achieved monthly KPIs.

Sales Customer Service CRM Salesforce Lead Generation Enrollment Interviewing Reporting Event Planning

Digital Interaction Advisor

247.ai

Jul 2020 - Jan 2022 (1 year 6 months)

Diagnosed and resolved complex computer and laptop issues remotely, managing the entire troubleshooting lifecycle and conducting proactive follow-ups to ensure complete resolution. Acted as a quality analyst for six months, mentoring colleagues and accelerating onboarding.

Technical Support Troubleshooting Windows Remote Support Customer Satisfaction Mentor Quality Assurance

Billing Cashier

Family Restaurant

Dec 2017 - Jul 2020 (2 years 7 months)

Managed end-to-end financial transactions, including accurate payment processing, daily balance tracking, and invoice reconciliation. Maintained 100% accuracy in cash handling and financial record-keeping.

Cash Handling Invoicing Payment Processing Record keeping Accuracy

Customer Service Representative

Sitel India

Oct 2016 - Oct 2017 (1 year)

Diagnosed and resolved complex product and service issues via online support channels, retaining customers through active listening and targeted solutions. Consistently met or exceeded monthly KPIs while maintaining high CSAT scores.

Customer Service Problem Solving De escalation Conflict Resolution Value Based Selling CRM KPIs