Prince Kandachalil
@princekandachalil
Driven professional with expertise in data analysis and customer service.
What I'm looking for
I am a driven professional with 1.5 years of experience in chat sales and a strong foundation in data analysis. My journey began with a Bachelor of Science in Computer Science, where I developed a keen interest in interpreting and transforming data into actionable insights. My role as a Chat Sales Associate at TTEC India allowed me to hone my customer service skills while ensuring client satisfaction through effective resolution of inquiries.
In addition to my sales experience, I have worked as a Content Writer and Data Science and Business Analyst for Peacock Solar and The Spark Foundation. During this time, I authored engaging content and utilized advanced statistical techniques to analyze datasets, contributing to informed business decision-making. My technical proficiency in Python and Microsoft Office Suite, combined with my strong work ethic and adaptability, enables me to excel in problem-solving and teamwork.
Experience
Work history, roles, and key accomplishments
Chat Sales Associate
TTEC India
Aug 2022 - Jan 2024 (1 year 5 months)
Facilitated client inquiries on Verizon's products and services, ensuring efficient resolution of concerns. Improved customer satisfaction rates by implementing changes to address issues and exceeded performance metrics through exceptional customer experiences.
Content Writer & Data Analyst
Peacock Solar & The Spark Foundation
Jan 2021 - Feb 2022 (1 year 1 month)
Authored engaging content for blogs and social media, enhancing brand visibility. Analyzed datasets using statistical techniques to derive insights and improved data cleaning processes for better analysis quality.
Education
Degrees, certifications, and relevant coursework
Pillai College of Arts Commerce and Science
Bachelor of Science, Computer Science
2019 - 2022
Grade: 7.48
Achieved a CGPA of 7.48 while studying for a Bachelor of Science in Computer Science. Developed a strong foundation in programming, data structures, and algorithms, alongside practical skills in data analysis and statistical techniques.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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