At Justdial, I launched a conversational AI outbound-calling product for subscription migration, reducing sales acquisition costs by INR 40M. Working with Sarvam AI and Squadstack, I helped scale daily calls from 10K to 100K leads, while NLU intent tracking improved conversion from 8% to 15%.
I took the AI voice bot from a single pilot to a pan-India multilingual rollout, generating INR 5M MRR. I also scaled the Genio CRM customer data platform for 4,000+ field executives, with intent-driven workflows and AI appointment integration that contributed to a 20% revenue lift.
At GyanSys Inc., I owned product strategy for an SAP transformation accelerator and launched an internal resource planning platform from ideation through production. The platform reduced requirement closure time by 25% and increased sales conversion by 15%; I also deployed OpenAI and RAG architectures to automate proposal generation and cut turnaround time by 30%.
At Infosys, I contributed to the Infosys Marketplace, which centralized digital offerings and supported $20M in deal closures and onboarding 50+ clients. Earlier, as a Data Science Intern at LatentView Analytics INDIA, I supported causal analysis and persona segmentation for a hospitality client, contributing to a 5% uplift in monthly conversions.
