At ACCENTURE, I support HPE Coral Order Management across EMEA, using SAP and Salesforce/SFDC to manage service-part orders through fulfillment. I review sales orders, validate inventory, coordinate deliveries, and document case outcomes.
I investigate backorders and fulfillment exceptions, communicate ETAs, and support replenishment across Forward Stocking Locations and logistics hubs. I also process approved order changes and coordinate with logistics teams on shipment and delivery issues.
In 2026, I achieved a score of 100 and Rank 1 in multiple HPE Coral OM EMEA monthly performance scorecards. I also created reusable templates for urgent bookings, ETA changes, order holds, stock approvals, and delivery cancellations.
