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Konstantin UpatovKU
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Konstantin Upatov

@konstantinupatov

Regional IT leader at Richemont who separated Moscow and Kyiv IT from Geneva while maintaining operations without disruption.

United Arab Emirates
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At Richemont, I led the separation of Moscow and Kyiv IT operations from Geneva’s centralized infrastructure, maintaining service without disruption and coordinating closely with Geneva HQ. The Russia carve-out was completed in February 2025 and the Ukraine carve-out in September 2025.

As Head of IT at Richemont (Russia & CIS), I owned IT strategy, operations and a EUR 1–1.5M annual budget for a business operating boutiques in Moscow and Kyiv. I took the business from boutique-only retail to omnichannel operations by launching models for Cartier and Montblanc across five boutiques.

At Coty, I ran IT operations during the integration of P&G’s Beauty business and built a Service Desk model for nationwide operations. Earlier, as Application & Infrastructure Manager, I led an ERP implementation and infrastructure build-out, including the migration of data and processes from 1C to SAP.

I began in 1C programming and systems administration, migrating ERP systems and building management reporting and IT environments. At Richemont, I now drive the group’s global IT Asset Management program and develop business continuity arrangements for separated markets.

Experience

Work history, roles, and key accomplishments

HE

1C Programmer

Hermitage

Dec 2006 - Mar 2010 (3 years 3 months)

Migrated the company ERP from 1C 7.7 to 1C 8.1 and built a SQL-based management reporting system.

MI

1C Programmer & System Administrator

Markwins International

Aug 2005 - Dec 2006 (1 year 4 months)

Built the company's IT environment from scratch, including 1C ERP implementation, Windows server administration, and end-user support.

Education

Degrees, certifications, and relevant coursework

ServiceNow logoSE

ServiceNow

ServiceNow Certification, IT Service Management

2025 - 2026

Completed ServiceNow certifications in CSA, CMDB, CSDM, ITAM, HAM, and SAM from 2025 to 2026.

PeopleCert logoPE

PeopleCert

ITIL v4, IT Service Management

2024 - 2024

Earned ITIL v4 certification from PeopleCert in 2024.

IC

IT-Expert Training Center

ITIL Foundation, IT Service Management

2018 - 2018

Earned ITIL Foundation certification from IT-Expert Training Center in 2018.

National University of Science and Technology MISiS logoNM

National University of Science and Technology MISiS

Specialist Degree, equivalent to MSc, Semiconductor Materials & Devices

2000 - 2005

Specialist Degree, equivalent to MSc, in Semiconductor Materials & Devices from the National University of Science and Technology MISiS, Moscow, from 2000 to 2005.

Tech stack

Software and tools used professionally

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