Konstantin Miazin

Delivered 20+ commercial e-commerce and B2B integration projects on time and within budget by implementing Planfix time tracking and Burn Rate monitoring. Increased client satisfaction by 30%, reduced time-to-market by 25% with Claude-based AI test automation, and supervised resolution of 100+ critical defects to minimize release risk.

Managed 30+ releases of a federal digital platform serving 140M+ users under SAFe, coordinating a 10-person cross-functional team with release readiness criteria. Reduced production defects by 40% through end-to-end test planning and regression cycles in Zephyr Scale, while ensuring ongoing availability for 10K+ government websites on Netcat CMS.

Managed 30+ releases for a federal digital platform (140M+ users) under SAFe by enforcing release readiness criteria and coordinating a 10-person Dev/QA/DevOps team. Reduced production defects by 40% via end-to-end test planning and Zephyr Scale regression cycles, while maintaining stability for 10K+ government institution websites and improving delivery with AI-generated technical documentation.

Delivered the IFTS system for Vietnam’s NAPAS project, confirming KPI compliance for throughput and fault tolerance, and executed load testing with Apache JMeter to meet national regulatory requirements. Led go-live for 5 national financial platforms and ensured ISO 20022 compliance for interbank payment modules, including reliable high-load SOAP/REST integration testing.

Rolled out 4 IFS ERP modules (Maintenance, Repair, Logistics, Warehouse Management) for 3 enterprise clients by leading requirements gathering, gap analysis, and UAT coordination. Improved integration quality with BPMN/UML-driven functional specifications and ensured migration data integrity through cleansing and mandatory mass-load validation before production deployments.

Rolled out 4 IFS ERP modules (Maintenance, Repair, Logistics, Warehouse Management) for 3 enterprise clients by leading requirements gathering, gap analysis, and UAT coordination. Improved integration quality with functional specifications and BPMN/UML diagrams and ensured data integrity during migrations with data cleansing and validation prior to production deployments.

Managed system integration and IT infrastructure delivery under a government contract, leading a team of 10 engineers. Ensured SLA compliance and service continuity through subcontractor coordination and escalation frameworks for Tier-2 support.

Managed system integration and IT infrastructure delivery under a government contract, leading a team of 10 engineers. Ensured SLA compliance and service continuity by coordinating subcontractors and implementing escalation frameworks for Tier-2 support.

Ensured uninterrupted operation of 350+ workstations at Nokia Solutions and Networks by leading a team of 6 support engineers. Reduced escalation time by coordinating with global support teams (Philippines, UK, Germany) and contributed to SAP setup by gathering requirements and supporting key-user training.

Led a team of 6 support engineers to ensure uninterrupted operation of 350+ workstations at Nokia Solutions and Networks. Reduced escalation time by coordinating global support teams and contributed to SAP setup through user requirements gathering, configuration support, and key-user training.

Earned a Master’s Degree in Business Informatics. Thesis: Management of IT Infrastructure in a Telecommunications Company.

Completed a Specialist program in Mathematical Sciences.