Konstantinia Isaakidis

I am a Senior Customer Success Manager with over 20 years of experience in cross-functional client communication, project coordination, and strategic relationship management, particularly in SaaS and digital onboarding workflows. My passion lies in transforming complex ideas into clear, user-centric communication that delivers measurable impact. I thrive in remote-first environments where I can take ownership and drive long-term customer success at the intersection of strategy, digital tools, and empathy.

Currently, I work as a Senior Project Consultant at JS Deutschland GmbH, where I provide strategic consulting and success management for public institutions and mid-sized companies. My role involves developing digital-first communication concepts and managing full-cycle project coordination, ensuring effective remote collaboration and long-term client relationship building. My previous experiences include leading an international acquisition team at Conphas GmbH and managing complex B2B clients in the healthcare sector at CardioExpress S.A., where I honed my skills in team leadership and integrated multi-channel sales strategies.