Komal Vashishtha
@komalvashishtha
Customer service professional with voice-process experience and strong communication skills.
What I'm looking for
I am a customer service advisor with hands-on experience in UK voice processes, focused on delivering clear communication and reliable support. I have a Bachelor of Pharmacy and a background that combines technical familiarity with strong interpersonal skills.
From Dec 2021 to Oct 2022 I worked in a Vodafone UK voice process where I developed call handling, multitasking, and customer-relations abilities. I bring good typing speed, basic computer knowledge, and an aptitude for learning new systems quickly.
I pride myself on being a calm listener, fluent communicator in Hindi and English, and an active participant who organizes tasks efficiently. I approach problems critically and explain information clearly to customers and colleagues.
I am seeking opportunities that allow me to grow professionally, take on challenging assignments, and add value through dedicated, quality work in customer-facing roles.
Experience
Work history, roles, and key accomplishments
Customer Service Advisor
FIS
Dec 2021 - Oct 2022 (10 months)
Served as a customer service advisor on the Vodafone UK voice process, handling inquiries and support from Dec 2021 to Oct 2022 and maintaining service quality across calls.
Education
Degrees, certifications, and relevant coursework
Rajasthan University of Health Sciences
Bachelor of Pharmacy, Pharmacy
Grade: 60%
Completed Bachelor of Pharmacy (B.Pharm) at Arya College of Pharmacy under Rajasthan University of Health Sciences, graduating in 2022 with 60%.
Board of High School and Intermediate Education Uttar Pradesh
Higher Secondary Certificate, Senior Secondary
Grade: 74%
Activities and societies: Pursued computer science in senior secondary classes
Completed Higher Secondary (12th) in 2016 with a percentage of 74%.
Central Board of Secondary Education
Secondary School Certificate, Secondary Education
Grade: C1 CGPA
Completed High School (10th) under CBSE in 2014 with a C1 CGPA as reported.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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