
Komal Bihani
@komalbihani
I streamline operations, strengthen client relationships, and improve retention across SaaS, transport, and hospitality.
What I'm looking for
At Kuber Transport, I manage head-office operations and key corporate accounts, improving service delivery timelines by 15%, retaining 95%+ of critical contracts, and reducing overhead by 10%.
Previously at Badho Technologies, I onboarded 70+ FMCG and retail brands onto a SaaS platform, reduced onboarding turnaround time by 75%, and improved client retention by 72% through proactive engagement.
I've also launched and operated a 9-room residential property, coordinated 50+ events, and supported student accommodation onboarding. I enjoy bringing order to fast-moving operations while resolving client concerns and improving day-to-day delivery.
Experience
Work history, roles, and key accomplishments
Operations & Business Head
Kuber Transport
Jan 2026 - Present (9 months)
Managed day-to-day head office operations, streamlining workflows and improving service delivery timelines by 15%. Owned key corporate accounts, retaining 95%+ of contracts and reducing overhead by 10% through cost-control measures.
Education
Degrees, certifications, and relevant coursework
Delhi University
Bachelor of Commerce, Commerce
2018 - 2021
Bachelor of Commerce degree from Delhi University, completed from 2018 to 2021.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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