Kole Patterson

I am a results-driven customer service representative with 9 years of experience in retail environments, particularly in online grocery operations. My dedication to enhancing customer satisfaction is evident through my effective communication and verification processes. I have been recognized for my performance with multiple awards, including service excellence pins, which reflect my commitment to operational efficiency and customer care.

Throughout my career, I have held various roles at Walmart, where I implemented effective communication strategies to foster collaboration and improve team productivity. My responsibilities included managing daily operations, scheduling, and inventory management, all while ensuring a high level of customer service. I take pride in my ability to verify customer identities and ensure a seamless pickup experience, which has contributed to my reputation as a reliable team member.

In addition to my retail experience, I have a background in social work and have worked with children with autism and other spectrums. My education includes an Associate's degree in Science from Navarro College, where I also participated in the College Band for two years. I am passionate about helping others and am always willing to go above and beyond in my roles.