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kizzie ludlam

@kizzieludlam

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Detail-oriented customs clerk with extensive experience in logistics.

United Kingdom

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What I'm looking for

I am looking for a role in a forward-thinking organization that values analytical skills and offers opportunities for professional growth.

I am a highly detail-oriented and adaptable professional with 4 years of dedicated experience in customs declarations and logistics, complemented by 6 years in dynamic customer service environments. My proficiency in CDS and Descartes platforms has enabled me to accurately process import/export declarations and manage complex clearance procedures, ensuring compliance with regulatory standards.

Throughout my career, I have demonstrated strong analytical, administrative, and interpersonal skills. At Motis Freeflow Clearance, I processed high volumes of customs declarations, calculated VAT/Duty for diverse shipments, and generated critical customs documentation. My ability to resolve client queries and maintain strong relationships has been pivotal in facilitating seamless goods movement across various UK ports.

Experience

Work history, roles, and key accomplishments

Current

Customs Clerk

Current

Motis Freeflow Clearance

Oct 2021 - Present (3 years 10 months)

Processed high volumes of CDS export and import declarations using Descartes, ensuring meticulous accuracy and adherence to regulatory compliance. Calculated and verified VAT/Duty for diverse shipments, preventing discrepancies and ensuring correct financial applications.

CDS Descartes VAT Duty Calculation UK Trade Tariff T1 Discharging S&S ENS Microsoft Office Suite Desti8

Stewardess

DFDS Seaways

Mar 2019 - May 2020 (1 year 2 months)

Delivered exceptional customer service to a high volume of diverse passengers across restaurant, bar, and duty-free retail environments. Managed accurate stock checking and cash handling operations, processing transactions in multiple currencies (GBP and Euros).

Customer Service Stock Checking Communication Empathy

Shop Assistant

Tesco Extra

Jan 2018 - Dec 2019 (1 year 11 months)

Managed shop floor operations, including efficient stocking and merchandising of products to maintain optimal presentation and availability. Provided proactive customer assistance, guiding shoppers to locate products and resolving inquiries to enhance their shopping experience.

Shop Floor Operations Stocking Merchandising Warehouse operations

Education

Degrees, certifications, and relevant coursework

Dover Technical College

BTEC Level 1/2, Travel and Tourism

2017 - 2018

Completed a BTEC in Travel and Tourism, gaining foundational knowledge in the industry. Developed practical skills relevant to travel operations and customer service.

Dover Technical College

GCSE, English Language & English Literature

2017 - 2018

Achieved GCSE qualifications in English Language and English Literature. Developed strong analytical and communication skills through the study of various texts and writing styles.