Kirill Streltsov
@kirillstreltsov
IT engineering group leader at TanukiTech who built a fast ticket-handling workflow in ITSM 365.
Russian FederationWhat I'm looking for
At TanukiTech, I led a group of four infrastructure engineers and worked directly with the company's top managers. I built the group's workflow for fast ticket handling in ITSM 365 (Naumen) and trained new group members.
Before that, I worked in second-line support at TanukiTech, administering server systems and maintaining workplace equipment, mostly laptops and thin clients. I also put the servers in order and sped up equipment preparation for issuing.
At PIK Group, I handled user requests through Jira tickets and supported about 200–300 workstations. I installed operating systems and required software, managed cryptographic certificates for the bank-client system, and prioritized requests based on employees' needs.
Earlier, at IBDA, RANEPA, I supported users and events, installed laptop operating systems, and maintained the in-house server. I have a master's degree in General Psychology and a bachelor's degree in Applied Informatics, and I'm interested in AI adoption in companies.
Experience
Work history, roles, and key accomplishments
Head of Infrastructure Engineers Group
TanukiTech
Dec 2025 - Sep 2026 (9 months)
Led a group of 4 infrastructure engineers, worked directly with top management, built the group's workflow for fast ticket handling in ITSM 365 (Naumen), and trained new members.
Second-Line Support Engineer
TanukiTech
Apr 2024 - Nov 2025 (1 year 7 months)
Performed server system administration, maintained work equipment including laptops and thin clients, installed Windows 10/11, and optimized equipment preparation processes.
Technical Support Engineer
PIK Group
Dec 2022 - Mar 2024 (1 year 3 months)
Installed operating systems and software on workstations and laptops, managed cryptographic certificates for bank-client systems, and supported 200-300 workstations via Jira tickets.
First-Category IT Specialist
IBDA, RANEPA
Feb 2019 - Oct 2022 (3 years 8 months)
Installed operating systems on laptops, provided technical support at events, maintained the in-house server, and optimized technical equipment processes.
Education
Degrees, certifications, and relevant coursework
Synergy University
Master's degree, General Psychology
Master's degree in General Psychology from Synergy University, completed in 2025.
Moscow Pedagogical State University
Bachelor's degree, Applied Informatics
Bachelor's degree in Applied Informatics from Moscow Pedagogical State University, completed in 2021.
Moscow Pedagogical State University
Teacher of Informatics and Robotics, Informatics and Robotics
2020 - 2020
Professional retraining program in Teaching Informatics and Robotics, completed in 2020.
Bauman Moscow State Technical University
Informatics and Control Systems
Studied at the Faculty of Informatics and Control Systems for 1.5 years, leaving in 2013.
Tech stack
Software and tools used professionally
Availability
Location
Russian FederationAuthorized to work in
Salary expectations
Job categories
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