Open to opportunities

Kiran hs

@kiranhs

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Strategic Project Manager with 15 years of service industry experience.

India

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What I'm looking for

I am looking for a role that offers growth opportunities and values innovation.

I am a strategic and result-oriented Project Manager with over 15 years of experience in the service industry, complemented by an MBA in Marketing. My expertise lies in analyzing complex customer requirements and delivering customized, data-driven solutions across global supply chain and sales processes. I excel at fostering strong stakeholder relationships and managing high-performing cross-functional teams, ensuring that projects are executed efficiently and effectively.

Throughout my career, I have implemented Lean Six Sigma methodologies to drive operational excellence and process improvements. My technical expertise in BI tools allows me to bridge the gap between business analysis and technology implementation, delivering measurable value and efficiency across diverse projects. I am passionate about continuous learning and development, having spearheaded initiatives that enhance team performance and product understanding.

Experience

Work history, roles, and key accomplishments

Current

Product Portfolio Manager

Current

Iptor Supply Chain Systems

Apr 2022 - Present (3 years 3 months)

Designed high-level performance dashboards and reports using Power BI, enabling C-suite and department heads to make informed strategic decisions in real-time. Led the migration of legacy reports into Power BI, implementing automation and custom visualizations that streamlined reporting workflows and improved tracking of business KPIs.

Power BI Data Visualization KPIs Customer Segmentation Supply Chain Management

Assistant Manager – Business Analysis

Genpact India Pvt Ltd

Apr 2013 - Mar 2022 (8 years 11 months)

Led end-to-end business analysis and reporting for global supply chain and sales-marketing functions, translating complex data into actionable insights to drive business performance. Analyzed large-scale, multi-regional supply chain and sales-marketing data to uncover performance trends, business problems, and opportunities for strategic growth.

Business Analysis Supply Chain Analytics Data Integration

Business Development Manager

Provab Technosoft Pvt Ltd

Jun 2012 - Mar 2013 (9 months)

Directed B2B lead generation initiatives for web and mobile application development services in global markets. Conducted solution-focused presentations to prospective clients, enhancing engagement and securing new business deals.

Lead Generation Sales Presentations Pre Sales Marketing Campaigns Business Development

Sales & Marketing Executive

TCL Software Testing India Pvt Ltd

Jan 2011 - Jun 2012 (1 year 5 months)

Supported sales operations and account development for software testing services. Conducted market research and participated in lead follow-up and customer outreach campaigns.

Sales Operations Market Research Customer Outreach UAT Manual Testing

Senior Customer Support Executive

24/7 Customer Pvt Ltd

Aug 2009 - Aug 2010 (1 year)

Handled customer service queries for international clients, resolving issues and ensuring service satisfaction. Developed strong communication and client-handling skills in a fast-paced environment.

Customer Service Client Servicing Communication Customer Satisfaction

Education

Degrees, certifications, and relevant coursework

Karnataka University

Master of Business Administration, Marketing & Finance

Completed a Master of Business Administration with a dual specialization in Marketing and Finance. Gained comprehensive knowledge in strategic marketing, financial management, and business analytics.

Bengaluru University

Bachelor of Commerce, Commerce

Obtained a Bachelor of Commerce degree, focusing on core business principles and practices. Developed foundational skills in accounting, economics, and business administration.