Open to opportunities

king pillay

@kingpillay

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Dedicated bartender and customer service professional with extensive experience.

Guyana

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What I'm looking for

I am looking for a dynamic role in hospitality that values customer satisfaction and offers opportunities for growth.

I am a dedicated hospitality professional with over a decade of experience in customer service and bartending. My journey began at Gizmos and Gadgets, where I honed my skills in customer relations and sales. This foundation led me to various roles in the hospitality industry, including my recent position as a Bartender at Pegasus Hotel, where I excelled in mixing cocktails and providing exceptional service.

Throughout my career, I have consistently prioritized customer satisfaction, whether it was managing guest relations at Park Vue Hotel or ensuring compliance with health standards as a Galley Attendant on Carnival Cruise Line. My ability to adapt and thrive in fast-paced environments has been key to my success, and I am committed to continuous learning and professional development, as evidenced by my multiple certifications in customer service and business management.

Experience

Work history, roles, and key accomplishments

Galley Attendant / Waiter

Carnival Cruise Line

Feb 2020 - Jan 2024 (3 years 11 months)

Performed cleaning and sanitizing of the galley, assisted in food preparation, and ensured proper disposal of garbage and food waste according to USPH standards.

Waste Management Customer Service Teamwork

Bartender

Pegasus Hotel Guyana

Jul 2023 - Oct 2023 (3 months)

Responsible for mixing and serving cocktails and other beverages, managing stock inventory, providing professional customer service, and balancing the cash register.

Customer Service Inventory Management Beverage Preparation

Bartender

Taco Loco Mexican Restaurant

Jan 2019 - Jan 2023 (4 years)

Welcomed customers, explained the food and beverage menu, and prepared traditional and in-house cocktails.

Customer Service Cocktail Preparation Menu Knowledge Communication

Customer Service/Guest Relations

Park Vue Hotel

Jan 2018 - May 2019 (1 year 4 months)

Handled guest requests, recorded significant issues, greeted guests, and assisted with check-in and check-out processes.

Problem Solving Communication Customer Service

Customer Service Representative

Gizmos and Gadgets

Jul 2012 - Jan 2017 (4 years 6 months)

Welcomed customers, answered queries, directed calls, closed sales, and provided after-sales services.

Customer Service Sales Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

FE Pollard Primary School

New Campbellville Secondary School

Secondary School Certificate, General Education

Completed Caribbean Examinations Council with grades in various subjects including Principal of Business, English Language, Mathematics, Social Studies, and Integrated Science.